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Legal Notice

 

Article 1 – Legal information

  • 1.1. This website www.domainedelacroix.com (the “Site“) is published by : SAS Domaine de la Croix exploitation, a simplified joint stock company with capital of €2,898,000, whose registered office is located at boulevard de Tabarin – 83420 La Croix Valmer, registered in the Fréjus Trade and Companies Register under number 437 554 348, intra-community VAT number FR 80 437 554 348 (the “Publisher“).
  • 1.2. The Site’s publication director is Mrs Diane NUBLAT.
  • 1.3. The Site host is Cyllene, a simplified joint stock company with capital of €9,245,948, whose registered office is located at 4 avenue Marceau – 75008 Paris, registered with the Paris Trade and Companies Register under number 815 314 414.
  • 1.4. For any information relating to the operation of the Site or any unsuitable content (excluding any request relating to the products sold on the Site and to the tracking and processing of your order), you may contact us:
      • by post to the following address Domaine de la Croix Exploitation SAS – 816 bd de Tabarin – 83420 La Croix-Valmer; or
      • by telephone on +33 (0)4 94 95 01 75 from Monday to Friday, 9am to 1pm and 2pm to 5pm; or
      • by e-mail: contact@domainedelacroix.com

Article 2 – Conditions Générales d’Utilisation du Site

  • 2.1. Acceptance of the General Terms and Conditions of Use and the General Terms and Conditions of Sale
    The user of the Site (the “User”) acknowledges that he/she has read all of the provisions of this Article 2 (the “General Terms and Conditions of Use”) and declares that he/she accepts them irrevocably and without reservation.
    In the event of an order, the User acknowledges that he/she has read the General Terms and Conditions of Sale and declares that he/she irrevocably and unreservedly accepts all the stipulations thereof.

 

  • 2.2. Conditions relating to the User
    Users acknowledge that they have the skills and resources required to access and use the Site.
    In accordance with the applicable legislation, access to the Site is reserved for people of legal age and a check of the date of birth and country of residence is carried out prior to any browsing on the Site. The User declares that the information provided in this context is correct. In any event, the Publisher reserves the right to request proof of the User’s age.

 

  • 2.3. Use of the Site by the User
    Access to and use of the Site are reserved for strictly personal use. The User undertakes not to use the Site and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, in particular the sending of unsolicited e-mails.

 

  • 2.4. Création d’un compte client – Connexion à un compte client existant – Newsletter
    When placing an order, the User may create a customer account by ticking the “Create an account” box. The data entered by the User when placing an order will then be used to create their personal customer account and will be recorded there.
    If the User places an order without creating a customer account, the data entered will nevertheless be recorded by the Site.
    Any recording of data provided by the User when placing an order will be carried out in accordance with the terms and conditions set out on the personal data page.
    By clicking on the corresponding icon in the top right-hand corner of each page on the Site, the User may, if he/she has one, connect to his/her customer account by entering his/her identifier and/or e-mail address and password. If the User has lost or forgotten his/her password, he/she must click on “Forgotten your password? and enter his/her username and/or e-mail address in order to reset the password. An automated password reset email will then be sent to the User concerned, who must choose a new password.
    The customer account will enable the User to consult and modify the information entered by the User, consult the order history and consult the status of current orders. The User is responsible for keeping the password used to access his/her customer account confidential.
    In the event of a breach by the User of the General Terms and Conditions of Sale and/or of any legal or regulatory provision, the Publisher reserves the right to interrupt or suspend access to the User’s customer account, to delete the User’s account and/or to withdraw all or part of the information contained in the User’s customer account or to unilaterally interrupt the supply of products to the User concerned at any time.
    By entering their e-mail address in the box provided, Users agree to receive the newsletter sent by the Publisher. Instructions on how to unsubscribe will appear in each newsletter sent. In the event of difficulty, Users are invited to contact the Publisher in accordance with the procedures set out in article 1.4 above. The processing of personal data relating to registration for this newsletter will be carried out in accordance with the stipulations set out on the personal data page.

 

  • 2.5. Order process via the Site
    To place an order for products on the Site, Users must follow the following order process:

      • a) select items and add to basket ;
      • b) if necessary, modification of the delivery address in order to calculate the applicable delivery charges ;
      • c) where applicable, enter a promotional code ;
      • d) order validation ;
      • e) completion of all required information concerning billing details, where applicable, delivery details if different and order notes, with mandatory fields marked with an asterisk ;
      • f) you can create a customer account by entering a password ;
      • g) acceptance of the general terms and conditions of sale; and
      • h) payment of the order.
  • By ticking the “Order” box, the User irrevocably and unreservedly accepts all of the stipulations contained in the General Terms and Conditions of Sale.
    The Publisher may not be held liable for any input errors made by the User or for any consequences thereof in terms of delivery times or errors.

 

  • 2.6. Intellectual and industrial property rights
    All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate the Site and, more generally, all elements reproduced or used on the Site are protected by the intellectual property laws in force.
    They are the full and entire property of the Publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, is strictly prohibited. The fact that the Publisher does not initiate proceedings as soon as it becomes aware of such unauthorised use does not constitute acceptance of such use or a waiver of proceedings.

 

  • 2.7. Site management
    For the proper management of the Site, the Publisher may at any time:

      • suspend, interrupt or limit access to all or part of the Site, or restrict access to the Site, or to certain parts of the Site, to a specific category of user;
      • delete any information that could disrupt its operation or contravene national or international laws or the rules of Netiquette ;
      • suspend the Site in order to carry out updates.

 

  • 2.8. Responsibilities
    The Publisher shall not be held liable for any errors, lack of availability of all or part of the Site’s functionalities or the presence of viruses or malware on the Site.
    The Publisher may not be held liable in the event of any error, failure, breakdown, difficulty or interruption in operation preventing access to the Site or any of its functionalities.
    The User is entirely responsible for the equipment used to connect to the Site. Users must take all appropriate measures to protect their equipment and their own data, in particular from viral attacks via the Internet.
    The Publisher may not be held liable in the event of legal proceedings being brought against the User as a result of use of the Site or any service accessible via the Internet or as a result of the User’s failure to comply with these General Terms and Conditions of Use.
    The Publisher shall not be liable for any damage caused to the User, third parties and/or the User’s equipment as a result of the User’s connection to or use of the Site, and the User hereby waives all claims against the Publisher in this respect.
    If the Publisher becomes the subject of amicable or legal proceedings as a result of a User’s use of the Site, it may take recourse against the User concerned to obtain compensation for all damages, sums, fines and costs that may arise from such proceedings.

 

  • 2.9. Hypertext links
    The creation by the User of any hypertext links to all or part of the Site is strictly prohibited without the prior written authorisation of the Publisher.
    The Publisher is free to refuse such authorisation without having to justify its decision in any way whatsoever. Should the Publisher grant its authorisation, such authorisation is in all cases only temporary and may be withdrawn at any time, without the Publisher having to provide any justification.
    In all cases, any link must be withdrawn at the Publisher’s request.
    Any information accessible via a link to other Sites is not under the control of the Publisher, who accepts no responsibility for their content.

 

  • 2.10. Cookies
    The Site may automatically collect information relating to Users. The methods used to collect this information and the means available to all Users to manage their cookies can be consulted on the cookies page.

 

  • 2.11. Applicable law
    These General Terms and Conditions of Use of the Site are governed by French law and are subject to the jurisdiction of the courts of Fréjus, subject to any specific jurisdiction arising from a particular legal or regulatory text.